Baroness Scotland of Asthal: Significant progress has been made with the new single non-emergency number (SNEN)—a new service to offer the public direct access, via a new three digit number, to community safety advice, information and action, while freeing up the 999 emergency service to handle emergency incidents. The SNEN service will be rolled out across England and Wales in a number of waves. The first wave will see the service launch in five areas in summer 2006 and the service will be operating nationally by 2008. The SNEN service will be provided by local authorities and police forces working in partnership to deliver services and handle calls. Core services for SNEN partnerships are: vandalism, graffiti and other deliberate damage to property, noisy neighbours or loud parties, intimidation and harassment, abandoned vehicles, rubbish or litter lying around (including fly tipping), people being drunk or rowdy in public places, drug related anti-social behaviour, and street lighting. Wave one involves partnerships between police forces and local authorities in areas of Hampshire and Isle of Wight, Northumbria, Leicestershire and Rutland, South Yorkshire and South Wales. SNEN operators will deal with inquiries over the phone by giving advice and information where needed, arranging for action to be taken when appropriate or by directing the caller to a person or organisation who can help them. The service will operate around the clock and will put callers directly in touch with specially trained operators, employed by local authority and police force partnerships, for information and advice. The SNEN will complement, rather than duplicate existing services and aims to improve the delivery of these services by facilitating a better co-ordinated response by local agencies. Further information is available at the following website at www.snen.homeoffice.gov.uk.